For customers
Customer Services
-
-
Infokiosk
You can find the PALLADIUM Infokiosk on the ground floor, on the left behind the main entrance from náměstí Republiky. In addition to the information service, there is also a lost and found, first aid, and you can buy PALLADIUM gift vouchers there.
-
Restrooms (wheelchair accessible)
Restrooms are located on floors -2 (next to CCC shoe store) and +2 (next to SantaFe fast food restaurant).
-
Services for wheelchair people
Are you in a wheelchair and need to shop? Take advantage of the PALLADIUM service, thanks to which you will be able to handle your shopping in PALLADIUM without any problems. All you have to do is ring the bell located at the entrance from náměstí Republiky (in front of the entrance doors on the furthest right silver pillar) or Na Poříčí street (in front of the entrance door at the bottom right of the facade) and wait for an assistant to come.
-
ATM
If you need cash, you can use one of the ATM machines located conveniently throughout the center: AirBank (floor -2), Česká spořitelna (ground floor), ČSOB (floor -2 and floor +2), MONETA Money Bank (ground floor); Raiffeissen Bank (floor -2), Unicredit bank (ground floor)
-
Dry cleaner’s
You can find the dry cleaner’s and laundry on floor -2. They offer dry cleaning, washing, ironing, repairs, and alterations to clothing.
-
Shoe and leather goods repairs
Have your shoes or leather goods repaired at Mister Minit (floor -2, in the metro passage).
-
Key making while you wait
Do you need new keys made right on the spot? Stop at Mister Minit (floor -2, in the metro passage).
-
Gift wrapping service
Offer of unusual wrapping papers, gift baskets made to order with delivery service, custom production of luxury gift boxes, offer of gift bags, wrapping papers, ribbons, and gift decorations. All this in the Gift Wrapping Service stand (floor -2, across from Sportisimo).
-
Travel Agency
Are you looking for some cool tips on where to spend your vacation? Come and get inspired by the Blue Style travel agency (floor -2, in the metro passage).
-
Exchange offices
You can buy and sell foreign currency at the Alfa Prague exchange office (entrance directly from náměstí Republiky) or at the Exchange Office (floor -2).
-
Cash-back
The Albert supermarket (floor -2) offers a cash-back service, i.e. a convenient cash withdrawal without the need to withdraw cash from an ATM.
Wifi
Connect to the internet for free in PALLADIUM via PALLADIUM Free Wi-Fi. High-speed Wi-Fi coverage is available on all five floors of PALLADIUM. You do not need to log into Wi-Fi. We recommend to read the rules of use before using Wi-Fi.
We wish you a comfortable browsing on the Internet in PALLADIUM!
Rules for visitors of PALLADIUM
RULES FOR VISITORS OF PALLADIUM available here.